About Us

About Plumbcraft

Providing Plumbing Solutions since 1990

Looking after all your pipework needs since 1991

We believe that plumbing is as much a craft as it is a trades skill.

We strive to balance functional requirements with the
desired aesthetics of a job. We are here to see your project through to completion, offering assurance on quality and ease of installation and delivering customer satisfaction every time.

Sean’s vision from 1990 remains the same and resonates throughout the entire company. With our long standing team of tradesman and NZ suppliers, we
deliver the best possible total pipe-work solution to the market through continuous improvement in quality and innovation. Our team is committed to working with dedication and integrity, setting
new industry standards in professionalism and excellence.

The Plumbcraft Philosophy

Partnering with our team of tradesman and NZ suppliers we deliver the best possible total pipe-work solution to the market.

Through continuous improvement in quality and innovation, our team strives to set new industry standards in professionalism and excellence.

Quality
Partners

We have spent 30 years looking
after kiwi’s pipework needs. We
know just how important it is to
have the right partners to ensure
the job is done right, on time,
and on budget.

That’s why we use only the best partners.

Quality
Staff

For Plumbcraft, it is always about
the people and we have high
standards. We use the best of the
best, so you know you’re in safe
hands. We also support the
industry by taking on several
apprentices and we invest in
keeping all our people skilled with regular training.

Traditional
Values

Call us old fashioned but we still
believe in doing things the right
way. We believe in being
transparent, honest, and open in
communication, but above all
else, we value our integrity.

Sean Stephens – Director: With 30+ years of experience, Sean is the visionary behind Plumbcraft. He’s passionate about plumbing, drainage, and heating system design and installation, and loves mentoring the next generation. Trust Sean’s expertise and passion to deliver exceptional service.

Carrie Stephens – Owner & Partner: Carrie keeps our finances in check and steers the direction of our business. With a keen eye for financial oversight and strategic decision-making, she’s the glue that holds our company together.

Cameron Winsor – General Manager: Starting from the bottom in 2008, Cameron’s worked his way up to become a certifying Plumber Drainlayer. He’s all about continuous learning and tackling any challenge that comes his way.

Teresa Ellison – Office Manager: With 18+ years of experience, Teresa’s the one who keeps our office running smoothly. She’s the go-to person for all things administrative.

William Yoon: William’s attention to detail and industry expertise make him the perfect person to assess project requirements and provide accurate estimates. Trust him to deliver reliable estimates and handle your plumbing projects with professionalism.

Wesley Mitchell – Plumbing Manager: From apprentice to Plumbing Manager, Wesley’s dedication to excellence shines through in every project. He’s a trusted leader in the plumbing industry, ensuring top-notch service.

Nigel Wall – Plumbing Supervisor: Nigel’s passion for training staff is contagious, and he’s dedicated to developing the next generation of plumbers. As an advocate for the plumbing industry, Nigel’s always looking for ways to promote the trade and support his colleagues.

Troy Morrison – Drainlaying Manager: With 8+ years of experience, Troy’s the expert you want for all things drains. He’s specialized in septic treatment and water storage for rural sites, and ensures every project meets the highest standards.

Janene Richardson – Operations and Project Coordinator: Janene’s all about coordinating projects and solving issues with her wealth of experience. For 20 years she’s been the behind-the-scenes magic that keeps our operations running smoothly and our customers happy.

Ashley Armstrong, our dedicated Operations Coordinator, brings a wealth of experience in logistics, communication, and seamlessly connecting the dots within our operations for a smooth and friendly customer experience. Her expertise in coordinating the team and facilitating clear communication to customers makes her an invaluable asset to our team.

Rhiannon Wood – Invoice Admin: Rhiannon’s got a keen eye for detail and a passion for getting things right. She ensures our invoicing is accurate and timely, so you can focus on what matters most.

Our Guarantee

We are a family owned business and we pride ourselves on open, honest and real communication to providing our customers with the best solutions for their projects. Our motivated team members strive for customer satisfaction by implementing a positive work culture and by always focusing on a quality finish.

We had floods in our town and we lost our running water. The Plumbcraft team got us back up and running in no time!

Cary Watson, Donna Muffet

I have used Plumbcraft on numerous plumbing and drainage projects since in arriving in New Zealand 10 years ago . Over this period I have found the service and quality of the workmanship to be of the highest standard. I have recently had them install a central heating system to our home renovation in Taupo . The warmth from the radiators has transformed our home and the running cost of the diesel boiler has been a pleasant surprise.

Richard Wood, Taupo